Over the 50 years of my professional life, I’ve watched the evolution of the Emergency Medical System (EMS).
I recently was called by a patient in medical distress who needed emergency transport to Fletcher Allen Health Care (FAHC). My call to 911 was responded to by a most professional dispatcher. She promptly asked all the appropriate questions and quickly dispatched Shelburne Rescue to my location.
The ambulance response was very prompt – within 8-10 minutes. The EMS crew was polite, kind, and extraordinarily competent. Its planned route to FAHC was Shelburne Rd. to avoid the bumps on Spear St. that would have been uncomfortable for the patient.
We are very fortunate to have this level of competent care and transport available in our town to FAHC when it’s necessary.
My compliments to Shelburne Rescue!
Richard C. Austin, Shelburne